*this is customer service for gokartsusa.biz. Go here If you ordered on gokartsusa.com
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Check the Details and the Status of your order. You can also access your account from the order confirmation email without logging in.
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Sales and Tech Support. Ask a Question. Mon-Fri 9am-3pm pst (707) 297-4934
Sales and Tech Support. Ask a Question. Mon-Fri 9am-3pm pst (707) 297-4934
How will it ship? Does it need Assembly? What to expect.
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DOCUMENTATION
See our Tech Support Documentation Library with Manuals, Owner Guides, Assembly Instructions, How-to Guides.
HELP CENTER
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USER FORUM
Post your project. See what people have posted. optionally register an account for full access.
HELP REQUEST
Get help with your order. Over 12 request types, Obtain Damaged or Missing Delivery items, Request Assistance or Tech Support, Report a Problem. This will open a Help Ticket on our system.
CANCEL ORDER Request
If you have placed an order and wish to cancel, Use this request.
Initiate a RETURN
You may return most items within 30 days of purchase. We will inspect your return and issue a refund less actual shipping and restocking charges. Items must be in New, Unused Condition in the Original Packaging in order to receive a refund. we will provide you with the correct Return Address for your item(s).
What does the Warranty Cover?
Defects in material and workmanship. Parts only, Labor is NOT covered. Damaged or missing delivery items will be replaced under warranty. Repairs, and Maintenance are NOT Covered. Customer is responsible for vehicle final assembly, initial setup, adjustment, maintenance and repairs, to be performed by a qualified mechanic, even on assembled units.
ARCHIVE LIBRARY
Older Manuals, Service Guides, Setup Guides, Repair Manuals, Owner Guides
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